Perfecting patient journeys : improving patient safety, quality, and satisfaction while building problem-solving skills

• Main Authors: Worth, Judy (Author), Shuker, Tom (Author), Keyte, Beau (Author), Ohaus, Karl (Author), Luckman, Jim (Author), Verble, David (Author), Paluska, Kirk (Author), Nickel, Todd (Author)
• Format: Book
• Language: English
• Published: Cambridge, MA : Lean Enterprise Institute, 2012
• Edition: Version 1.0
• Subjects: pacienti; zdravotní péče; lékařská péče; ekonomická efektivnost; management jakosti; organizace práce; procesní management; zdravotnický management; patients; health care; medical care; economic efficiency; quality control; work design; process management; health service management; příručky; handbooks and manuals
• ISBN: 9781934109366
• Physical Description: xiv, 161 stran : ilustrace, formuláře ; 29 cm
• Item Description: Terminologický slovník