Critical knowledge transfer : tools for managing your company's deep smarts

"Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a resul...

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Bibliographic Details
Main Authors: Leonard-Barton, Dorothy, 1942- (Author), Swap, Walter C. (Author), Barton, Gavin (Author)
Format: Book
Language: English
Published: Boston : Harvard Business Review Press, [2015]
Subjects:
znalostní management
mentorství
informační management
knowledge management
mentoring
information management
monografie
monographs
ISBN: 9781422168110
Physical Description: 219 stran ; 25 cm

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Table of contents

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100 1 |a Leonard-Barton, Dorothy,  |d 1942-  |7 vse2011667911  |4 aut 
245 1 0 |a Critical knowledge transfer :  |b tools for managing your company's deep smarts /  |c Dorothy Leonard, Walter Swap, Gavin Barton 
264 1 |a Boston :  |b Harvard Business Review Press,  |c [2015] 
264 4 |c ©2015 
300 |a 219 stran ;  |c 25 cm 
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504 |a Obsahuje bibliografické odkazy, bibliografii a rejstřík 
520 |a "Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears"--Resumé vydavatele 
650 0 7 |a znalostní management  |7 ph136832  |2 czenas 
650 0 7 |a mentorství  |7 ph726750  |2 czenas 
650 0 7 |a informační management  |7 ph114770  |2 czenas 
650 0 9 |a knowledge management  |2 eczenas 
650 0 9 |a mentoring  |2 eczenas 
650 0 9 |a information management  |2 eczenas 
655 7 |a monografie  |7 fd132842  |2 czenas 
655 9 |a monographs  |2 eczenas 
700 1 |a Swap, Walter C.  |7 utb2016937319  |4 aut 
700 1 |a Barton, Gavin  |7 utb2016937322  |4 aut 
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