Managing airports an international perspective

Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the proces...

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Bibliographic Details
Main Author Graham, Anne, 1958-
Format Electronic eBook
LanguageEnglish
Published Oxford ; Burlington, MA : Butterworth-Heinemann, 2008.
Edition3rd ed.
Subjects
Airports > Management.
elektronické knihy
electronic books
Online AccessFull text
ISBN9780750686136
9780080942667
Physical Description1 online zdroj (xix, 333 pages)

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Table of Contents:
  • Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality, security and other operational issues; The airport-airline relationship; The provision of commercial facilities; The airport competition and marketing; The economic impact of airports; The environmental impacts of airports; Future prospects.
  • Introduction
  • The changing nature of airports
  • Airport economics and performance benchmarking
  • Airport operations and service quality
  • The airport-airline relationship
  • The provision of commercial facilities
  • Airport competition and the role of airport marketing
  • The economic and social impact of airports
  • The environmental impact of airports
  • Future prospects.

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