Love your patients! : improving patient satisfaction with essential behaviors that enrich the lives of patients and profesionals

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Bibliographic Details
Main Author Diering, Scott Louis, 1961- (Author)
Format Book
LanguageEnglish
Published Nevada City : Blue Dolphin Publishing, [2004]
Subjects
Online AccessObsah
ISBN1577331419
Physical Descriptionviii, 245 stran ; 22 cm

Cover

Table of Contents:
  • Introduction : what's this all about?
  • Who are we? Caregivers and patients
  • Love, caregiver style
  • Compassion : love from our heart
  • Respect : love from our spirit
  • Humility : love from our intellect
  • Mr. Rillet and the stream of attentiveness
  • Mrs. McLean's smoldering concern
  • Mrs. Bejanez's heartfelt uncertainty
  • Mr. Buckram's twisted X-rays
  • Ms. Carley's bottom line
  • Melissa
  • Ms. Griffin's show
  • Mr. Mebae's lesson
  • Mr. Leffete's embarrassment
  • Ms. Zingle's target
  • Ms. Horton's story
  • Mr. Annuge's patient smile
  • Agape : it's good for everyone! A review of the related literature
  • Those who can, do; those who love their patients, teach!
  • We are individuals