Love your patients! : improving patient satisfaction with essential behaviors that enrich the lives of patients and profesionals - Diering, Scott Louis, 1961- (Blue Dolphin Publishing, 2004)
Keywords: lékař a pacient; patopsychologie; pacienti -- psychologické aspekty; empatie; physician and patient; pathopsychology; patients -- psychological aspects; empathy; populárně-naučné publikace; popular works