Managing patient expectations : the art of finding and keeping loyal patients

• Main Author: Baker, Susan Keane (Author)
• Format: Book
• Language: English
• Published: San Francisco : Jossey Bass, [1998]
• Edition: First edition
• Subjects: lékař a pacient; pacienti; lékařská péče; physician and patient; patients; medical care; monografie; monographs
• ISBN: 0787941581 978-0-7879-4158-1
• Physical Description: xv, 269 stran ; 24 cm