Implementing Six Sigma and Lean a practical guide to tools and techniques

This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners. Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advan...

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Bibliographic Details
Main Author Basu, Ron
Format Electronic eBook
LanguageEnglish
Published Amsterdam ; London : Elsevier Butterworth-Heinemann, c2009.
Edition1st ed.
Subjects
Six sigma (Quality control standard)
Total quality management.
Total quality control.
elektronické knihy
electronic books
Online AccessFull text
ISBN9780080949604
9781856175203
Physical Description1 online zdroj (xix, 342 p.)

Cover

Table of Contents:
  • PART 1:THE FOUNDATIONS OF QUALITY
  • Chapter 1:Quality and Operational Excellence
  • Chapter 2:History of Quality Movement
  • Chapter 3:Scope of Tools and Techniques
  • Part1:Questions and exercises
  • PART 2:TOOLS
  • Chapters 4 to 8Introduction
  • Chapter 5Tools for Measurement
  • Chapter 6Tools for Analysis
  • Chapter 7Tools for Improvement
  • Chapter 8Tools for Control
  • Part 2:Questions and exercises
  • PART 3: TECHNIQUES
  • Chapter 9Quantitative Techniques
  • Chapter 10Qualitative Techniques
  • Part 3:Questions and exercises
  • PART 4: IMPLEMENTATION
  • Chapter 11Making it Happen
  • Chapter 12Case Studies
  • Part 4:Questions and exercises
  • Appendix 1Management Models
  • Appendix 2Introduction to Statistics
  • Appendix 3Random number table
  • Appendix 4Answer to numeric questions.

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