Complex service delivery processes : strategy to operations

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Bibliographic Details
Main Author Harvey, Jean, 1950- (Author)
Format Electronic eBook
LanguageEnglish
Published Milwaukee, Wisconsin : ASQ Quality Press, 2010.
EditionSecond edition.
Subjects
Service industries > Management.
Organizational effectiveness.
Industrial efficiency.
Business planning.
elektronické knihy
electronic books
Online AccessFull text
ISBN9780873898003
9781621983101
Physical Description1 online zdroj (464 pages) : illustrations.

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Bibliography:Includes bibliographical references and index.
ISBN:9780873898003
9781621983101
Access:Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty univerzity
Physical Description:1 online zdroj (464 pages) : illustrations.

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