The certified manager of quality/organizational excellence handbook

• Other Authors: Westcott, Russ, 1927- (Editor)
• Format: eBook
• Language: English
• Published: Milwaukee, Wisconsin : ASQ Quality Press, [2013]
• Edition: Fourth edition.
• Subjects: Total quality management > Handbooks, manuals, etc.; elektronické knihy; electronic books
• ISBN: 9781628703412; 9780873898614; 9780873898812
• Physical Description: 1 online zdroj (xxxi, 654 pages) : illustrations
• Access: Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty univerzity

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ's Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been.