Quality audits for improved performance

• Main Author: Arter, Dennis R., 1947-
• Format: Electronic eBook
• Language: English
• Published: Milwaukee, Wis. : ASQ Quality Press, c2003.
• Edition: 3rd ed.
• Subjects: Quality control > Auditing.; elektronické knihy; electronic books
• ISBN: 9781621980407; 9780873895705
• Physical Description: 1 online zdroj (x, 142 p.) : ill.

Table of Contents:

• Overview
• Audit program manager
• Preparation
• Performance
• Reporting
• Follow-up and closure
• Summary
• Appendix A. Example procedure
• Appendix B. Glossary of terms.