The benchmarking book a how-to-guide to best practice for managers and practitioners

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are reco...

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Bibliographic Details
Main Author Stapenhurst, Tim
Format Electronic eBook
LanguageEnglish
Published Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009.
Subjects
Online AccessFull text
ISBN9780080943329
9780750689052
Physical Description1 online zdroj (xli, 454 pages) : illustrations

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Summary:With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important consi.
Bibliography:Includes bibliographical references and index.
ISBN:9780080943329
9780750689052
Access:Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty univerzity
Physical Description:1 online zdroj (xli, 454 pages) : illustrations