Managing technology in the operations function

'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the b...

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Bibliographic Details
Main Author Loader, David
Other Authors Biggs, Graeme
Format Electronic eBook
LanguageEnglish
Published Oxford ; Boston : Butterworth-Heinemann, 2002.
SeriesOperations management series (Securities Institute)
Subjects
Financial services industry > Management.
Information technology > Management.
Financial services industry > Data processing.
elektronické knihy
electronic books
Online AccessFull text
ISBN9780585462813
9780080496351
9780750654852
9781281013910
Physical Description1 online zdroj (ix, 234 pages) : illustrations.

Cover

Table of Contents:
  • Front Cover; Managing Technology in the Operations Function; Copyright Page; Contents; Preface; Chapter 1. Key drivers for automation; Chapter 2. What IT can deliver; Chapter 3. Working with technology
  • processes and information; Chapter 4. Operations and IT working together; Chapter 5. The project life cycle; Chapter 6. Technology risk; Chapter 7. Trends and developments; Glossary; Index.

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