Mapping workflows and managing knowledge : capturing formal and tacit knowledge to improve performance

• Main Author: Kmetz, John L. (Author)
• Format: Book
• Language: English
• Published: New York : Business Expert Press, 2012
• Edition: 1st ed.
• Series: Supply and operations management collection
• Subjects: znalostní management; workflow; reengineering; knowledge management; reengineering (management); příručky; handbooks, manuals, etc
• ISBN: 9781606494547
• Physical Description: xviii, 220 s. : il. ; 23 cm
• ISSN: 2156-8189