Business process management : the next wave : harnessing complexity with intelligent agents - Sinur, Jim; Odell, James J., 1946-; Fingar, Peter, 1946- (Meghan-Kiffer Press, 2013)
Keywords: procesní management; multiagentní systémy; inteligentní systémy; process management; multi-agent systems; intelligent systems; příručky; handbooks, manuals, etc