The ROI of human capital : measuring the economic value of employee performance

• Main Author: Fitz-enz, Jac, 1933- (Author)
• Format: Book
• Language: English
• Published: New York : American Management Association, 2009
• Edition: 2nd ed.
• Subjects: personální management; řízení pracovního výkonu; měření výkonnosti; lidský kapitál; produktivita práce; ekonomika práce; personnel management; performance management; performance measurement; human capital; labor productivity; labor economics; studie; studies
• ISBN: 9780814413326 0-8144-1332-3
• Physical Description: xxiii, 312 s. : il. ; 24 cm

Table of Contents:

• Human leverage
• How to measure human capital's contribution to enterprise goals
• How to measure human capital's impact on processes
• How to measure human resources' value added
• End-to-end human capital value reports
• Human capital analysis : the leading edge of measurement
• Predictive analytics : leading indicators and intangible metrics
• How to measure and value improvement initiatives results
• Outsourcing : a new operating model?
• How to change the game
• Eleven principles, seven skills, and five metrics