Effective crisis communication : moving from crisis to opportunity - Ulmer, Robert R., 1969-; Sellnow, Timothy L. 1960-; Seeger, Matthew W. 1957- (SAGE, 2011)
Rev. vyd.: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007
Keywords: krizový management; krizová komunikace; manažerská komunikace; crisis communication; crisis management; communication in management; příručky; případové studie; handbooks, manuals, etc; case studies