Manager's guide to operations management

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Bibliographic Details
Main Author Kamauff, John W. (Author)
Format Book
LanguageEnglish
Published New York : McGraw-Hill c2010
SeriesBriefcase book
Subjects
ISBN9780071627993 0-07-162799-5
Physical Descriptionxiv, 256 s. : il. ; 23 cm

Cover

Table of Contents:
  • Operations management: combining art, science, and good shoes
  • Product design and process development: build it right and they will come
  • Improving producting processes: the best keeps getting better
  • Quality and operations management: the journey without end
  • Lean thinking (and doing)
  • Operations management as a system: supply chain--the tie that binds and creates value
  • Managing projects: creating the light at the end of the tunnel
  • Forecasting, planning, and scheduling: taking he guesswork out of guesswork
  • Sourcing, procurement, logistics, and outsourcing: find it, get it, and keep it!
  • Inventory management: the good, the bad, and the ugly
  • Operations technology: paving the way operations should work
  • Corporate social responsibility: saving the planet is good business
  • The role of the operations manager: using science and art to meet the challenges ahead