Lessons learned from an unconventional design for lean Six Sigma deployment : what worked, what didn't and how we were able to create, develop and implement design for lean Six Sigma into Xerox corporation's product design community - Fowler, Norman E. (Lulu Press, 2008)
Keywords: Xerox (firma); Six Sigma (metoda); implementace (management); Six Sigma (Quality control standard); implementation (management); příručky; handbooks, manuals, etc