Value-driven business process management : the value-switch for lasting competitive advantage

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Bibliographic Details
Main Authors: Franz, Peter (Author), Kirchmer, Mathias, 1963- (Author)
Format: Book
Language: English
Published: New York : McGraw-Hill, c2012
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ISBN: 9780071825924 0-07-182592-4
Physical Description: xii, 223 s. : il. ; 23 cm

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Bibliography: Obsahuje bibliografii a rejstřík
ISBN: 9780071825924 0-07-182592-4