Faster, cheaper, better : the 9 levers for transforming how work gets done - Hammer, Michael, 1948-2008; Hershman, Lisa W. (Crown Business, 2010)
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Keywords: podnikový management; procesní management; reengineering; ekonomická efektivnost; výkonnost podniku; industrial management; process management; reengineering (management); economic efficiency; industrial productivity; monografie; monographs