The health care manager's human resources handbook

Saved in:
Bibliographic Details
Main Author McConnell, Charles R., 1934- (Author)
Format Book
LanguageEnglish
Published Burlington : Jones & Bartlett Learning, c2013
Edition2nd ed.
Subjects
ISBN9781449657390 1-4496-5739-7
Physical Descriptionxv, 419 s. ; 23 cm

Cover

Table of Contents:
  • From employment office to human resources
  • How human resources fits into the health care organization
  • The legal framework of present-day human resources
  • Human resources and the health care manager
  • The manager-employee relationship
  • The manager and the recruiting process
  • How to conduct a legal but effective selection interview
  • Directions in employee relations
  • The health care manager and employee problems
  • Performance appraisal: the never-ending task
  • Addressing problems before taking corrective action
  • Employee documentation : shoulds and should-nots for the manager
  • Terminating employees : minimizing the legal risks
  • See you in court : involvement in legal action
  • Avoiding or dealing with a union
  • The manager's role in employee training
  • Iceberg tips : compensation, benefits, and other concerns
  • Keeping human resources on its toes