Quality management for organizational excellence : introduction to total quality

• Main Authors: Goetsch, David L., 1950- (Author), Davis, Stanley, 1931- (Author)
• Format: Book
• Language: English
• Published: Upper Saddle River, N.J. : Pearson, c2013
• Edition: 7th ed.
• Series: International edition (Pearson)
• Subjects: management jakosti; total quality management; quality control; učebnice; textbooks
• ISBN: 9780132870979 0-13-287097-5
• Physical Description: xii, 456 s. : il. ; 28 cm
• Item Description: "Always learning"--Z obálky