Quality management in health care : principles and methods

• Main Authors: Lighter, Donald E. (Author), Fair, Douglas C., 1964- (Author)
• Format: Book
• Language: English
• Published: Sudbury, Mass. : Jones and Bartlett, c2004
• Edition: 2nd ed.
• Subjects: zdravotnický management; management jakosti; total quality management; zdravotní péče; lékařská péče; statistické metody; zdravotnictví > Spojené státy americké; health service management; quality control; medical care; statistical methods; health service > United States; monografie; monographs
• ISBN: 0763732184 978-0-7637-3218-9
• Physical Description: xv, 589 s. : il. ; 26 cm

Table of Contents:

• The rationale for quality improvement in health care
• Group processes in health care quality improvement
• Process orientation in health care
• Statistical process control
• Statistical process control approaches
• Advanced statistical process control
• Advanced statistical applications in continuous quality improvement
• Clinical processes
• Strategies for implementing quality improvement
• Making continuous quality improvement work
• Legal and regulatory issues in quality improvement
• The future of continuous quality improvement in health care