The effective public manager : achieving success in a changing government

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Bibliographic Details
Main Authors Cohen, Steven, 1953- (Author), Eimicke, William B., 1949- (Author), Heikkila, Tanya, 1970- (Author)
Format Book
LanguageEnglish
Published San Francisco : Jossey-Bass, c2008
Edition4th ed.
Subjects
management veřejné správy
veřejná správa
public administration management
public administration
příručky
handbooks, manuals, etc
Online AccessObsah
ISBN9780470282441
Physical Descriptionxxvii, 377 s. ; 24 cm

Cover

Table of Contents:
  • The perpetual crisis in public management
  • Defining effective public management
  • How to find and keep good people
  • Developing effective working relationships
  • Structuring systems, tasks, and responsibilities
  • Understanding and applying innovation strategies in the public sector
  • The art and craft of contracting
  • Gathering, organizing, and using information
  • Mastering the budgetary process
  • Shaping organizational goals and strategies
  • Communicating with the public, the media, and stakeholders
  • Surviving and thriving in public service

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