Lean hospitals : improving quality, patient safety, and employee engagement
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...
Saved in:
Main Author: | |
---|---|
Format: | Book |
Language: | English |
Published: |
Boca Raton :
CRC Press,
c2012
|
Edition: | 2nd ed. |
Subjects: | |
ISBN: | 9781439870433 |
Physical Description: | xxi, 245 s. : il. ; 26 cm |
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245 | 1 | 0 | |a Lean hospitals : |b improving quality, patient safety, and employee engagement / |c Mark Graban ; foreword by John Toussaint |
250 | |a 2nd ed. | ||
260 | |a Boca Raton : |b CRC Press, |c c2012 | ||
300 | |a xxi, 245 s. : |b il. ; |c 26 cm | ||
504 | |a Obsahuje bibliografické odkazy a rejstřík | ||
520 | |a "The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Vydavatelská anotace | ||
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