Performance improvement for healthcare : leading change with lean, Six Sigma, and constraints management

• Main Author: Inozu, Bahadir (Author)
• Format: Book
• Language: English
• Published: New York : McGraw-Hill, c2012
• Subjects: zdravotnický management; řízení pracovního výkonu; lékařská péče > Spojené státy americké; Six Sigma (metoda); management jakosti; health service management; performance management; medical care > United States; Six Sigma (Quality control standard); quality control; případové studie; příručky; case studies; handbooks, manuals, etc
• ISBN: 9780071761628 0-07-176162-4
• Physical Description: xxix, 319 s. : il. ; 24 cm

Table of Contents:

• Performance improvement in healthcare
• Constraints management applications in healthcare
• Integrated approach to deploying performance improvement
• Assessment
• Planning for deployment
• Application of the right tool to the right problem
• Sustainment - Reliability and validity of assessment measures