Emily Post's The etiquette advantage in business : personal skills for professional success

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Bibliographic Details
Main Authors Post, Peggy, 1945- (Author), Post, Peter (Author), Post, Emily, 1873-1960 (Author)
Format Book
LanguageEnglish
Published New York : Harper Collins, c2005
Edition2nd ed.
Subjects
manažerská etiketa
společenské chování
obchodní úspěch
business etiquette
etiquette
success in business
příručky
handbooks, manuals, etc
Online AccessObsah
Biografické informace
Anotace
ISBN0060760028 978-0-06-076002-1
Physical Descriptionxvi, 366 s. : il. ; 24 cm

Cover

Table of Contents:
  • 1: The keys to success
  • Why etiquette matters
  • The ethical you
  • Dress and grooming
  • 2: At the workplace
  • You and your coworkers
  • You and your workplace
  • You and your supervisors
  • Women and men together--and other personal matters
  • The smart manager
  • Hosting, attending, and speaking at the perfect meeting
  • Telecommuting and the home office
  • 3: Rising to the occasion
  • Pleasing the customer
  • Business gifts
  • Business events
  • Table manners: navigating the meal
  • Decoding the table setting
  • 4: Communication
  • The good conversationalist
  • On the telephone
  • The good writer
  • Communicating electronically
  • 5: On the road--here and abroad
  • The thoughtful traveler
  • Conventions, trade shows, and other off-site events
  • Doing business in another country
  • Adjusting your cultural lens
  • 6: The job applicant
  • The job search
  • Résumés and application letters
  • The job interview

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