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|a Kalra, Jay
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|a Medical errors and patient safety :
|b strategies to reduce and disclose medical errors and improve patient safety /
|c Jay Kalra
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|a Berlin :
|b De Gruyter,
|c c2011
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|a An overview and introduction to concepts -- Perceptions of medical error and adverse events -- Causes of medical error and adverse events -- Medical error and strategies for working solutions in clinical diagnostic laboratories and other health care areas -- Creating a culture for medical error reduction -- Improving quality in clinical diagnostic laboratories -- Barriers to open disclosure -- International laws and guidelines addressing error and disclosure -- Tthe value of autopsy in detecting medical error and improving quality -- Total quality management, six-sigma, and health care
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