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|a Morrow, Richard,
|d 1956-
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| 245 |
1 |
0 |
|a Utilizing the 3Ms of process improvement in healthcare :
|b a roadmap to high reliability using lean, Six Sigma, and change leadership /
|c Richard Morrow ; forewod by Erin DuPree
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| 246 |
1 |
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|a Utilizing the three Ms of process improvement in healthcare
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| 260 |
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|a Boca Raton, FL :
|b CRC Press,
|c 2012
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| 300 |
|
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|a xxviii, 292 s. :
|b il. ;
|c 26 cm
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| 504 |
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|a Obsahuje bibliografické odkazy a rejstřík
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| 505 |
0 |
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|a Overview of process improvement and the 3Ms : outcomes are results of processes -- Change leadership -- Resistance to change and process improvement forces against change : resistance, time, natural laws -- Process improvement methodologies : overview of the most popular methodologies -- Roadmap for process improvement -- Chartering the process improvement work -- Stakeholder analysis : purpose of stakeholder analysis -- Finding the root causes, improving and controlling explore together -- Utilizing the 3Ms : measure, manage to the measure, and make it easier -- What to measure : hidden factory of rework and Swiss cheese -- Measure risk to achieve high reliability -- Measurement as a system : overview -- How to share and communicate measurements -- 3Ms : manage to the measure -- 3Ms : make it easier -- High reliability -- Summary : utilizing the 3Ms is the answer to process improvement that is real and sustains
|
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|a zdravotnictví
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|z Spojené státy americké
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|a zdravotnický management
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|a měření výkonnosti
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|a management inovací
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|a health service management
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|a health care performance evaluation
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|a medical care
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9 |
|a organizational change
|2 eczenas
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|a performance management
|2 eczenas
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|a handbooks, manuals, etc
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