The emotionally intelligent manager : how to develop and use the four key emotional skills of leadership

• Main Authors: Caruso, David, 1956 březen 20.- (Author), Salovey, Peter, 1958- (Author)
• Format: Book
• Language: English
• Published: San Francisco : Jossey-Bass, c2004
• Edition: 1st ed.
• Subjects: psychologie řízení; řídící práce; emoční inteligence; manažerské dovednosti; psychology of management; leadership; emotional intelligence; management skills; příručky; handbooks, manuals, etc
• ISBN: 0787970719
• Physical Description: xxi, 294 s. : il. ; 24 cm

Table of Contents:

• Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint
• Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills
• Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart feelings: improving your ability to manage emotions
• Apply your emotional skills: Managing you: applying your emotional intelligence with others; Building the emotionally intelligent manager
• Appendix 1: Assessing your emotional style
• Appendix 2: Emotional blueprint
• Appendix 3: Further reading and updates