Not everyone gets a trophy : how to manage Generation Y

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Bibliographic Details
Main Author Tulgan, Bruce, 1967- (Author)
Format Book
LanguageEnglish
Published San Francisco, CA : Jossey-Bass, c2009
Edition1st ed.
Subjects
ISBN9780470256268
Physical Descriptionvi, 182 s. ; 24 cm

Cover

Table of Contents:
  • Meet Generation Y : the most high-maintenance workforce in the history of the world
  • Get them on board fast with the right messages
  • Get them up to speed quickly and turn them into knowledge workers
  • Practice in loco parentis management
  • Give them the gift of context
  • Get them to care about great customer service
  • Teach them how to manage themselves
  • Teach them how to be managed by you
  • Retain the best of Gen Y, one day at a time
  • Build the next generation of leaders