How customers think : essential insights into the mind of the market

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Bibliographic Details
Main Author: Zaltman, Gerald, 1938- (Author)
Format: Book
Language: English
Published: Boston, Mass. : Harvard Business School Press, c2003
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ISBN: 1578518261 978-1-57851-826-5
Physical Description: xxii, 323 s. : il. ; 25 cm

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ISBN: 1578518261 978-1-57851-826-5