How customers think : essential insights into the mind of the market

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Bibliographic Details
Main Author Zaltman, Gerald, 1938- (Author)
Format Book
LanguageEnglish
Published Boston, Mass. : Harvard Business School Press, c2003
Subjects
ISBN1578518261 978-1-57851-826-5
Physical Descriptionxxii, 323 s. : il. ; 25 cm

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ISBN:1578518261 978-1-57851-826-5
Physical Description:xxii, 323 s. : il. ; 25 cm