Thinking for a living : how to get better performance and results from knowledge workers

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Bibliographic Details
Main Author Davenport, Thomas H., 1954- (Author)
Format Book
LanguageEnglish
Published Boston, Mass. : Harvard Business School Press, c2005
Subjects
Online AccessTable of contents
ISBN1591394236
Physical Descriptionix, 226 s. ; 24 cm

Cover

Table of Contents:
  • What's a knowledge worker, anyway?
  • How knowledge workers differ, and the difference it makes
  • Interventions, measures, and experiments in knowledge work
  • Knowledge work processes
  • Organizational technology for knowledge workers
  • l Developing individual knowledge worker capabilities
  • Investing in knowledge workers' networks and learning
  • The physical work environment and knowledge worker performance
  • Managing knowledge workers.