Alignment : using the balanced scorecard to create corporate synergies

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Bibliographic Details
Main Authors Kaplan, Robert S., 1940- (Author), Norton, David P., 1941- (Author)
Format Book
LanguageEnglish
Published Boston, Mass. : Harvard Business School Press, c2006
Subjects
ISBN1591396905
9781591396901
Physical Descriptionx, 302 s. : il. ; 25 cm

Cover

Table of Contents:
  • Alignment : a source of economic value
  • Corporate strategy and structure : historical perspective
  • Aligning financial and customer strategies
  • Aligning internal process and learning and growth strategies : integrated strategic themes
  • Aligning support functions
  • Cascading : the process
  • Aligning boards and investors
  • Aligning external partners
  • Managing the alignment process
  • Total strategic alignment