Customer loyalty : how to earn it, how to keep it

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Bibliographic Details
Main Author Griffin, Jill (Author)
Format Book
LanguageEnglish
Published San Francisco : Jossey-Bass, 2002
EditionNew end rev. ed.
Subjects
PRODEJ
zákazníci
ISBN0787963887
Physical Descriptionxvi, 252 s. : il.

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ISBN:0787963887
Physical Description:xvi, 252 s. : il.

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