Services marketing self-portraits : introspections, reflections, and glimpses from the experts

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Bibliographic Details
Other Authors: Fisk, Raymond P. (Editor), Grove, Stephen J. 1950- (Editor), John, Joby, 1957- (Editor)
Format: Book
Language: English
Published: Chicago, Ill : American Marketing Association, c2000
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ISBN: 0877572895
Physical Description: xiv, 211 s. : il. ; 23 cm

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Item Description: Obsahuju bibliografii
ISBN: 0877572895