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|a Freemantle, David,
|d 1942-
|7 xx0014129
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245 |
1 |
0 |
|a Bezkonkurenční služby zákazníkům :
|b test kvality
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250 |
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|a 1. vyd.
|
260 |
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|a Praha :
|b Management Press,
|c 1996
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300 |
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|a 162 s.
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650 |
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|a management
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650 |
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650 |
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655 |
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