UX for AI : a framework for designing AI-driven products

Learn to research, plan, design, and test the UX of AI-powered products Unlock the future of design with UX for AI--your indispensable guide to not only surviving but thriving in a world powered by artificial intelligence. Whether you're a seasoned UX designer or a budding design student, this...

Full description

Saved in:
Bibliographic Details
Main Author Nudelman, Greg (Author)
Other Authors Kempka, Daria (Editor)
Format Electronic eBook
LanguageEnglish
Published Hoboken, New Jersey : John Wiley & Sons, Inc., [2025]
Subjects
User-centered system design.
Artificial intelligence.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781394352272
9781394345939
9781394345922
Physical Description1 online zdroj

Cover

TOC from ObalkyKnih.cz
Table of Contents:
  • Introduction
  • How to Use This Book
  • Part 1--Framing the Problem
  • Chapter 1 Case Study: How to Completely F*ck Up Your AI Project
  • A Boiling Pot of Spaghetti
  • Fail #1: Try to Replace a Trained Expert with AI
  • Fail #2: Forget About Cost vs. Benefit
  • Fail #3: No ML Training Data? No Problem!
  • Fail #4: It Makes No Difference What Question Your AI Model Is Answering
  • Fail #5: Don't Worry About User Research--You Have an SME!
  • Final Thoughts
  • Reference
  • Chapter 2 The Importance of Picking the Right Use Case
  • Presuming That AI Will Be Telling Experts How to Do Their Job Is a Red Flag
  • Ask a Better Question
  • Reference
  • Chapter 3 Storyboarding for AI Projects
  • Why Bother with a Storyboard?
  • How to Create a Storyboard
  • Establishing Shot
  • Things
  • People
  • Faces
  • Transitions
  • Storyboard Conclusion
  • Storyboarding for AI
  • Final Thoughts
  • Design Exercise: Create Your Own Storyboard
  • Storyboarding Exercise Example: Death Clock
  • References
  • Chapter 4 Digital Twin--Digital Representation of the Physical Components of Your System
  • Digital Twin of a Wind Turbine Motor
  • The Digital Twin Is an Essential Modeling Exercise for Designing AI-Driven Products
  • How to Build a Digital Twin: An Example
  • Wait, There's More!
  • Design Exercise: Create Your Own Digital Twin
  • Reflect
  • Design Exercise Example: Life Clock Digital Twin
  • Chapter 5 Value Matrix--AI Accuracy Is Bullshit. Here's What UX Must Do About It
  • The Big Secret
  • Confusion Matrix: How Can Accurate AI Be Wrong?
  • Value Matrix: The AI Tool for the Real World
  • Training AI on Real-Life Outcomes to "Think" Like a Human
  • One More Example
  • Final Thoughts: The Importance of Human Cost/Benefit
  • Design Exercise: Create Your Own Value Matrix
  • Design Exercise Example: Life Clock Value Matrix
  • References
  • Part 2--AI Design Patterns
  • Chapter 6 Case Study: What Made Sumo Copilot Successful?
  • Strong Use Case
  • Clear Vision
  • Dedicated Full-Screen UI
  • AI-Driven Autocomplete
  • Next-Steps Suggestions
  • Final Words
  • References
  • Chapter 7 UX Best Practices for SaaS Copilot Design
  • The More Important the Task, the More Real Estate Is Required
  • Side Panel
  • Large Overlay
  • Full Page
  • Contents
  • SaaS Copilot Is Stateful
  • Specialized Fine-Tuned ChatGPT Model
  • Plug-Ins: Integrated Continuous Learning About Your Specific System
  • The IA of the AI Is Straightforward, Focused on Chat
  • Promptbooks: No Need to Twist into Pretzels to Write Prompts
  • Final Thoughts
  • Design Exercise: Create Your Own Mobile Copilot
  • Design Exercise Example: Life Clock Copilot
  • References
  • Chapter 8 Reporting--One of the Most Important Copilot Use Cases
  • Zoom AI Companion
  • Meeting Summary
  • Answer Questions About the Meeting
  • Set It and Forget It
  • UI Modality Switch
  • Microsoft Security Copilot
  • Executive Summary: A General Report
  • Pinboard: A Specialized Report Focused Only on Selected Key Details
  • Info for Report: Ignore Automatically vs. Pick Manually?
  • Security and Privacy
  • Design Exercise: Create Your Own Copilot Report
  • Design Exercise Example: Life Clock Copilot Report
  • Daily Report
  • Weekly Report
  • Chapter 9 LLM Design Patterns
  • Restating
  • Auto-Complete
  • Talk-Back
  • Initial Suggestions
  • Next Steps
  • Regen Tweaks
  • Guardrails
  • Design Exercise: Try Out the LLM Patterns
  • Design Exercise Example: "Life Copilot Plus"
  • Chapter 10 Search UX Revolution: LLM AI in Search UIs
  • The Current State of Search
  • Google Search
  • Amazon Search
  • The "Mysteries That Are Not Scary" Problem
  • Enter LLMs
  • Design Exercise: Design Your Own LLM Search UI
  • Design Exercise Example: Life Copilot LLM Search
  • Chapter 11 AI-Search Part 2: "Eye Meat" and DOI Sort Algorithms
  • What Are Dynamic Dashboards?
  • Beware of Bias in AI Recommendations
  • DOI: Degree of Interest/Sort Algorithms
  • Design Exercise: Create Your Own Dynamic Dashboards and Sort UI
  • References
  • Chapter 12 Modern Information Architecture for AI-First Applications
  • Design Pattern du Jour: The Canvas
  • Is Information Architecture Dead?
  • Amazon.com: Conventional Approach
  • "AI-Minus"? Homepage
  • Conventional Search Results Page
  • AI-Plus Item Detail Page
  • Conventional Maintenance Pages
  • AI-First Amazon.com Redesign
  • AI-First Analysis Overview Page
  • AI-First Category Analysis Pages
  • AI-First LLM Search
  • AI-First Item Detail
  • AI-First Maintenance Pages
  • Long Live Information Architecture!
  • Chapter 13 Forecasting with Line Graphs
  • Linear Regression
  • R-Squared
  • R vs. R-Squared
  • Forecasting with AI
  • Nonlinear Regression
  • Seasonality
  • Contents
  • Forecasting an Aggregate Variable
  • Final Words
  • Design Exercise: Design Your Own Forecasting UI
  • Design Exercise Example: Life Clock Forecasting
  • References
  • Chapter 14 Designing for Anomaly Detection
  • Why Is Detecting Anomalies Important?
  • Four Main Anomaly Types
  • Point Anomaly
  • Change Point Anomaly
  • Contextual Anomaly
  • Curve Shape Anomalies
  • Design Exercise Example: Life Clock Anomaly Detection UI
  • References
  • Getting Ready for AI-pocalypse: Shorthand UX Design Notation as AI Prompt
  • Shorthand UX Design Notation
  • Shorthand Notation as AI Prompt to Go Directly to Working Code
  • What Is Human Work?
  • Chapter 15 UX for Agentic AI
  • What Are AI Agents?
  • How Do AI Agents Work?
  • Use Case: CloudWatch Investigation with AI Agents
  • Final Thoughts
  • References
  • Part 3--Research for AI Projects
  • Chapter 16 Case Study: MUSE/Disciplined Brainstorming
  • Design Idea #1
  • Design Idea #2
  • Design Idea #3
  • Design Idea #4
  • Design Idea #5
  • But Wait, Did You Catch That?
  • Design Exercise: Create Your Novel Designs Using Bookending
  • Design Exercise Example: Novel Design Ideas for Life Clock
  • References
  • Chapter 17 The New Normal: AI-Inclusive User-Centered Design Process
  • In the Beginning ...
  • The Monkey or the Pedestal?
  • A New Way of User-Centered Thinking
  • What the Heck Is a Spike?
  • What Is the Role of Data?
  • Where Is the Customer in All This?
  • Why Is This Change Necessary?
  • How Does This Affect the Role of UX?
  • Does This Mean I Have to Learn About AI So That I Can Ask My Data Science Teammates Good Questions?
  • Final Handoff to Dev
  • Many More Changes to Come
  • Reference
  • Chapter 18 AI and UX Research
  • UX Techniques That Will Likely See Full Automation
  • Routine Usability Studies
  • Routine NPS Studies and Surveys
  • Collecting and Organizing the Research Data
  • Triangulation of Quantitative and Qualitative Insights
  • UX Techniques That Will Be Radically Augmented
  • Competitive Analysis
  • Identification of Novel Use Cases
  • RITE Studies
  • UX Techniques That Will Become Increasingly Valuable
  • Core Skills
  • Workshop Facilitation
  • Formative Research, Field Studies, Ethnography, and Direct Observation
  • Vision Prototyping
  • Augmenting the Executive Strategy
  • AI Bullshit
  • AI Strategic Analysis Tools That Replace Humans in Coming Up with Novel Ideas and Business Use Cases
  • AI Heuristics Analysis Replacing User Research and Design
  • AI Acting as "Synthetic Users" for the Purposes of Usability Research
  • Build Your Persona Using AI
  • Final Words
  • References
  • Contents
  • Chapter 19 RITE, the Cornerstone of Your AI Research
  • RITE Study vs. Usability Test
  • #1: RITE Studies Form the Core of the Design Process. Usability Tests Are Often Treated as QA
  • #2: RITE Studies Demand the Simplest Appropriate Prototypes That Change Rapidly. Usability Tests Often Mean Fancy Rigid Prototypes
  • #3: RITE Studies Produce Solutions. Usability Tests Produce Reports
  • A Fringe Benefit of RITE Studies
  • How to Conduct a RITE Study
  • A Few More RITE Rounds
  • The RITE Design Evolution
  • Dear Future: AI-Assisted RITE Methodology
  • Design Exercise: Run Your Own RITE Study
  • References
  • Part 4--Bias and Ethics
  • Chapter 20 Case Study: Asking Tough Questions Through Vision Prototyping
  • References
  • Chapter 21 All AI Is Biased
  • What Do You Expect When You Ask for "Biologist"?
  • How About "Basket.

Similar Items