The design thinking toolbox : a guide to mastering the most popular and valuable innovation methods

"Encyclopedia of Design Thinking Tools explains the most important tools and methods over the Design Thinking cycle. Based on the largest international survey on the use of Design Thinking Tools and Methods, the most popular methods are described on four pages each, by an expert from the Design...

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Bibliographic Details
Main Authors Lewrick, Michael (Author), Link, Patrick, 1968- (Author), Leifer, Larry J. (Author)
Format Electronic eBook
LanguageEnglish
Published Hoboken, New Jersey : John Wiley & Sons, Inc., [2020]
Subjects
Problem solving.
Creative thinking.
Project management.
Creative ability in technology.
Creative ability in business.
elektronické knihy
electronic books
Online AccessFull text
ISBN9781119629214
9781119629245
9781119629191
Physical Description1 online zdroj

Cover

TOC from ObalkyKnih.cz
Table of Contents:
  • Intro
  • The Design Thinking Toolbox
  • Preface
  • Contents
  • The Toolbox in a nutshell
  • The global survey
  • Results of the survey
  • What is design thinking?
  • Design thinking?
  • Who is Lilly?
  • Quick start
  • The Toolbox
  • Warm-ups that fit the setting
  • Popular warm-ups
  • Clapping game
  • Bingo
  • Stop & go
  • 30 circles
  • Ninja
  • Marshmallow challenge
  • Phase: Understand
  • Problem statement
  • Design principles
  • Interview for empathy
  • Explorative interview
  • Ask 5x why
  • 5W+H questions
  • Jobs to be done
  • Extreme users/Lead users
  • Stakeholder map
  • Emotional response cards
  • Phase: Observe
  • Empathy map
  • Persona/User profile
  • Customer journey map
  • AEIOU
  • Analysis questions builder
  • Peers observing peers
  • Trend analysis
  • Phase: Define point of view
  • "How might we ..." question
  • Storytelling
  • Context mapping
  • Define success
  • Vision cone
  • Critical items diagram
  • Phase: Ideate
  • Brainstorming
  • 2x2 Matrix
  • Dot voting
  • 6-3-5 Method
  • Special brainstorming
  • Analogies & benchmarking as inspiration
  • NABC
  • Blue ocean tool & buyer utility map
  • Phase: Prototype
  • Frequently used kinds of prototypes
  • Focused experiments
  • Critical Experience Prototype (CEP) & Critical Function Prototype (CFP)
  • Crazy experiments
  • Dark horse prototype
  • Combined experiments
  • Funky prototype
  • Imagining the future
  • Vision prototype
  • Prototype with a first function
  • functional (system) prototype
  • Solutions in detail
  • "X is finished"
  • (Hopefully) at the finish
  • Final prototype
  • Exploration map
  • Prototype to test
  • Service blueprint
  • MVP = Minimum viable product
  • Phase: Test
  • Testing sheet
  • Feedback capture grid
  • Powerful questions in experience testing
  • Solution interview
  • Structured usability testing
  • A/B Testing
  • Phase: Reflect
  • I like, I wish, I wonder
  • Retrospective "sailboat"
  • Create a pitch
  • Lean canvas
  • Lessons learned
  • Road map for implementation
  • Problem to growth & scale innovation funnel
  • Applications
  • Universities: ME310 at Stanford University
  • Companies: "Co-creation toolbox" by Siemens
  • Intrapreneurship: "Kickbox" by Swisscom
  • Transformation: "Digital transformation road map"
  • Promotion of young talent: "Young innovators"
  • Personal change: "Design thinking life"
  • Closing words
  • Authors & contributors

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