Customer relationship management (CRM) for medium and small enterprises : how to find the right solution for effectively connecting with your customers - Specchia, Antonio (Productivity Press, 2022)
Keywords: malé a střední podniky; řízení vztahů se zákazníky; management prodeje; small and medium-sized enterprises; customer relationship management; sales management; elektronické knihy; příručky; electronic books; handbooks and manuals