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Sturman, Michael C. 1971-
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Sturman, Michael C. 1971-
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catering trade
management
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quality control
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Sturman, Michael C. 1971-
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Managing quality service in hospitality : how organizations achieve excellence in the guest experience
by
Ford, Robert C.
,
Sturman
,
Michael
C
.
1971
-
,
Heaton, Cherrill P.
Published
2012
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Related Subjects
catering trade
management
management jakosti
pohostinství
quality control
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