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Shuker, Tom
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Value stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas
by
Tapping, Don
,
Shuker, Tom
Year of Publication
2003
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Perfecting patient journeys : improving patient safety, quality, and satisfaction while building problem-solving skills
by
Worth, Judy
,
Shuker, Tom
,
Keyte, Beau
,
Ohaus, Karl
,
Luckman, Jim
,
Verble, David
,
Paluska, Kirk
,
Nickel, Todd
Year of Publication
2012
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Related Subjects
economic efficiency
ekonomická efektivnost
organizace práce
work design
administrativa
health care
health service management
industrial management
lékařská péče
management jakosti
medical care
office management
pacienti
patients
podnikový management
procesní management
process management
quality control
zdravotnický management
zdravotní péče
